Privacy and Safety Policy — HealthyMinds AI

We collect only what we need to support your wellness journey. Your data is encrypted at rest (AES-256) and in transit (TLS 1.3). We don't sell your information. Parents or guardians are part of every account for users under 18.

1. Who we are

HealthyMinds AI builds compassionate mental wellness tools for individuals and schools. Our platform is designed with COPPA, FERPA, and HIPAA principles in mind. Services offered are NOT to replace professional care.

2. Information we collect

Account info: name, age, email, gender, password (hashed).
Emergency contact: name, relationship, phone, email of a trusted adult or parent/guardian.
Wellness data: assessment and self-screening.

3. How we use your information

To deliver your personalized companion experience, surface helpful tools, track your progress (visible only to you), and alert your emergency contact or relevant services if our safety systems detect a serious risk.

3a. Self-Screening tools

Wellness Check includes simple, teen-friendly self-reflection activities to help you better understand how you're feeling. These are for personal wellness only and are not medical or mental health diagnoses. Your results stay private on your device unless you choose to share them.

Wellbeing Check — simplified from the WHO-5 Well-Being Index (World Health Organization).
Mood Check — simplified from the PHQ-2 depression screener (Patient Health Questionnaire).
Worry Check — simplified from the GAD-2 anxiety screener (Generalized Anxiety Disorder scale).
Stress Check — simplified from the Perceived Stress Scale (PSS-4).
Self-Esteem Check — a validated (Rosenberg Self-Esteem Scale, RSES) 10-item self-reflection tool.

These items are provided as educational self-reflection tools. They are not a substitute for evaluation by a licensed clinician. If a safety-related response indicates possible risk, Maya will suggest crisis resources (988, 741741, 911) and may alert your listed emergency contact.

4. Children's privacy (COPPA / FERPA)

HealthyMinds AI's individual experience is intended for ages 14–18. For users under 18 we require a parent or guardian to be listed as the emergency contact, and we require consent at signup. Partner schools operate under signed agreements that comply with FERPA.

5. Security

Data is encrypted at rest using AES-256 and in transit using TLS 1.3. Crisis-routing services are isolated from other systems and cannot be disabled by other internal services. We never sell your data, and we never expose individual student data in aggregate outputs.

6. Your choices

You may request access to, correction of, or deletion of your data at any time. Contact Us

7. Limitation of liability

HealthyMinds AI provides its platform as a self-help wellness and educational tool, not as a medical or therapeutic service. We do not diagnose, treat, cure, or prevent any condition. By using this service, you and any listed parent or guardian assume full responsibility for how the information and tools are used. To the fullest extent permitted by law, HealthyMinds AI is not liable for any injury, harm, loss, or damages resulting from use of or reliance on the platform.

8. Crisis resources

If you or someone you love is in crisis, call or text 988 (Suicide & Crisis Lifeline), text HOME to 741741, or call 911.

Not Medical Advice

The tools, assessments, and content provided on HealthyMinds, MindBloom, and MindBridge (collectively, the "Platform") are not intended to diagnose, treat, cure, or prevent any disease, illness, or medical or mental health condition.

HealthyMinds, MindBloom, and MindBridge do not provide medical advice. The content, self-assessments, mood tools, and conversations with Maya are intended for general wellness and educational purposes only, and are not a substitute for professional medical advice, diagnosis, or treatment. The tools provided on this Platform do not substitute for a medical examination, clinical evaluation, or the services of a licensed medical or mental health professional.

Always seek the advice of your parent or guardian, a school counselor, a teacher, your primary doctor, or another qualified health professional with any questions you may have regarding a medical or mental health condition. Never disregard professional medical advice or delay seeking it because of something you read or experienced on this Platform.

If you are experiencing a medical or mental health emergency, or are thinking about harming yourself or someone else, call or text 988 (Suicide & Crisis Lifeline), text HOME to 741741 (Crisis Text Line), or call 911 immediately.