HealthyMinds AI is a wellness companion, not medical care. Be kind to yourself and others. If you're in crisis, please reach a real human — call or text 988, or call 911.
1. Acceptance
By creating an account or using HealthyMinds AI, you agree to these Terms and our Privacy and Safety Policy.
2. Eligibility & parental consent
HealthyMinds AI's individual experience is intended for ages 14–18. Users under 18 must have a parent or guardian's consent and must list them as the emergency contact at signup.
3. Not medical care
HealthyMinds AI is a supportive companion and educational tool. It is not a substitute for medical, psychiatric, psychological, or therapeutic care. Maya is a companion, not a clinician, and will not diagnose conditions or promise confidentiality when safety is at risk.
4. Safety & crisis routing
We use automated systems to detect signals of risk. When those systems detect a serious concern, we may show crisis resources to you and notify your emergency contact and (in schools) the relevant counselor. These systems are designed for safety, not punishment.
5. Acceptable use
Please don't try to misuse the platform, harass other users, or attempt to extract personal data about others.
6. Account security
You're responsible for keeping your password safe. We support password reset by email if you forget it.
7. Termination
You may delete your account at any time. We may suspend accounts that violate these Terms or pose a risk to others.
8. Limitation of liability & assumption of risk
HealthyMinds AI and its services are provided as a self-help wellness companion and educational tool. They are not intended to diagnose, treat, cure, or prevent any physical or mental health condition. By using the platform, you acknowledge that you assume full responsibility for your use of the service and any actions you take based on information or suggestions provided by Maya or other features. To the fullest extent permitted by law, HealthyMinds AI, its affiliates, team members, and partners are not liable for any injury, harm, loss, or damages — direct or indirect — arising from your use of or reliance on the platform. Users under 18 and their listed parent or guardian share this responsibility.
Not Medical Advice
The tools, assessments, and content provided on HealthyMinds, MindBloom, and MindBridge (collectively, the "Platform") are not intended to diagnose, treat, cure, or prevent any disease, illness, or medical or mental health condition.
HealthyMinds, MindBloom, and MindBridge do not provide medical advice. The content, self-assessments, mood tools, and conversations with Maya are intended for general wellness and educational purposes only, and are not a substitute for professional medical advice, diagnosis, or treatment. The tools provided on this Platform do not substitute for a medical examination, clinical evaluation, or the services of a licensed medical or mental health professional.
Always seek the advice of your parent or guardian, a school counselor, a teacher, your primary doctor, or another qualified health professional with any questions you may have regarding a medical or mental health condition. Never disregard professional medical advice or delay seeking it because of something you read or experienced on this Platform.
If you are experiencing a medical or mental health emergency, or are thinking about harming yourself or someone else, call or text 988 (Suicide & Crisis Lifeline), text HOME to 741741 (Crisis Text Line), or call 911 immediately.
